(4.0 / 5)2238+ Ratings
Silk Camel Reviews
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Feb 13, 2023
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Feb 13, 2023
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Feb 12, 2023
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Feb 9, 2023
Silk Camel Customer’s Q&A
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Silk Camel FAQs
What is the return policy for SilkCamel?
SilkCamel allows returns within 30 calendar days of receiving the item, provided it is unused, in original condition and packaging, and accompanied by a receipt or proof of purchase.
How do I initiate a return?
To initiate a return, please contact SilkCamel.
How will I be refunded for a returned item?
If the return is approved, SilkCamel will initiate a refund to your original method of payment, typically within a certain number of days depending on the card issuer's policies.
Will I be responsible for shipping costs for returns?
Yes, the customer is responsible for paying for their own shipping costs for returning the item.
Will I be refunded for the shipping costs?
Shipping costs are non-refundable and will be deducted from the refund if a refund is approved.
Does SilkCamel offer free shipping?
SilkCamel offers free shipping for orders over $50, and ships products from their USA warehouse via FedEx or USPS, with delivery in 2-4 business days.